Luke’s Disclosure Statement

This is an important document, which I am required to show you and have readily available. It is important you read it, as it highlights the type of adviser I am, and how I help my clients if something goes wrong.

This information is designed to help you choose a financial adviser that best suits who you are and will also provide useful information about how advisers operate, how we help clients, and our areas of expertise.


Information:

Name of Financial Adviser: Luke Smee
FSP Number: FSP 602269
Address: Unit A3, 59 Apollo Drive, Albany, Auckland 0632
Trading Name: Solutions Financial Services
Phone Number: 021 027 97827
Email Address: luke@solutions.gen.nz



I am a Registered Financial Adviser. I can help you in the following areas:

  • Life Insurance

  • Disability Insurance

  • Key Person Protection Insurance

  • Group Schemes Insurance

  • Shareholder protection Insurance

  • Trauma Insurance

  • Health Insurance

  • Debt Protection Insurance

  • Equity Extraction Insurance

  • KiwiSaver - Class advice only

  • ACC



As a business, we believe the most important thing is to have insurance that works at claim time. 


How do I get paid for the services that I provide to you?

  • Fees Only - My services are only paid for by the fees that you pay. I do not receive payments from other people or organisations that might influence my advice.

  • Fees - My services are paid for by the fees that you pay as well as in other ways.

  • Commission - There are situations in which I will be paid by other organisations. How much that payment will be depends on the decisions that you make.

  • Bonuses - There are situations where I may receive an overseas trip based on sales performance.


What should you do if something goes wrong?

If you have a problem, concern, or complaint about any part of my service, please contact me directly at kevin@solutions.gen.nz so that we can try to fix the problem.

If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints scheme, you can contact Financial Disputes Resolution Service (FDRS). This service will cost you nothing, and will help us resolve any disagreements.

You can contact Financial Disputes Resolution Service at:

Address: Freepost 231075, PO Box 2272, Wellington 6140
Phone Number: 0508 337 337
Email Address: enquiries@fdrs.org.nz
Website: www.fdrs.org.nz

You can check that I am a registered financial advisor on the FSPR register http://www.fspr.govt.nz


It’s important you know how I’m regulated by the Government.

The Financial Markets Authority (FMA) regulates financial Advisers. Contact the FMA for more information, including financial tips and warnings. www.FMA….

You can report information or complain about my conduct to the Financial Markets Authority, but in the event of a disagreement, you may choose to first use the dispute resolution procedures described above.


Declaration

I, Luke Smee, declare that, to the best of my knowledge and belief, the information contained in this disclosure statement is true and complete and complies with the disclosure requirements in the Financial Advisers Act 2008 and the financial advisers (Disclosure) Regulations 2010.